Privacy Policy

This policy explains how Venom Car AI handles your account, the photos you upload, the videos we generate and the credits you use.

Last updated: January 1, 2026

Who we are

Venom Car AI is an online service that turns a photo of a car into a short video using a prepared effect. We operate the website and the account, storage and generation service behind it.

This policy covers the website and the generation service.

Information we collect

Account information: your email address, name and sign-in method, and, if you sign in with a third-party provider, the basic profile it shares.

Content: the photos you upload and the videos generated from them.

Usage and device information: pages visited, approximate location from your IP address, browser type and a device identifier used to prevent abuse of free credits.

Payment information: purchases are handled by our payment provider. We receive the purchase record, not your full card details.

How we use information

We use your information to provide the service: to sign you in, generate the videos you request, store them in your account, process payments and credits, provide support, prevent fraud and abuse, and improve the service.

Photos and generated videos

When you generate a video, your photos and the effect's reference clip are sent to our video generation provider to render the result. The provider processes these files only to complete your request.

Upload only photos you have the right to use. Photos should show a vehicle; if a person or a license plate is visible, make sure you are allowed to share it. Do not upload photos of children.

Generated videos are AI recreations and may be imperfect.

Sharing

We share information only with service providers that help us run the service (hosting, storage, email, payments, analytics and video generation), when the law requires it, or to protect the rights and safety of users and the service. We do not sell your personal information.

Retention and deletion

Uploaded photos are deleted automatically 30 days after the video is created. Generated videos stay in your account while it is open.

Email support@venomcarai.app to ask us to delete your account and the content stored for it sooner. We may keep limited records when the law, a dispute, fraud prevention or a payment requires it.

Security

We use encryption in transit, access controls and private storage to protect your information. No system is perfectly secure, so please use a strong, unique password or a trusted sign-in provider.

Cookies and analytics

We use cookies to keep you signed in and remember your preferences such as language and theme. If analytics is enabled, we use it to understand how the site is used in aggregate.

Your rights

You can ask us to access, correct, export or delete the information we hold about you. Email support@venomcarai.app from the address on your account. Depending on where you live, local law may give you additional rights, including the right to complain to a data protection authority.

Children

The service is not directed to children under 16. Do not create an account or upload a photo if you are under 16, and do not upload photos of anyone under 16. If you believe we hold a child's data, contact us and we will delete it.

Contact

Privacy questions and requests: support@venomcarai.app.

Contact: support@venomcarai.app